# AI Employee Support | Submit a Ticket

> Raise a support ticket for your Agentive AI Employee. Report a bug, ask a question, or request a feature. The team responds during Australian business hours.

**Source:** https://agentive.au/support/

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Customer support

# Got an issue with your AI Employee?

Submit a ticket and the Agentive team will look into it. We aim to respond within one Australian business day. Urgent tickets are triaged first.

## Prefer email?

Write to [info@agentive.au](mailto:info@agentive.au) with your AI Employee name and what happened.

## AI Employee completely down?

Mark the ticket **Urgent** and call [+61 3 4827 9516](tel:+61348279516).